Return/Shipping Policy 

Purchase Items are determined non-returnable if worn and washed, tags have been removed, or have sustained damaged by the customer. If you need to exchange your purchase, you may do so within 7days once the purchase(s) is received. If you would like to exchange your item(s), please send an e-mail containing the following info to info@musicnaire.com with your Order#, name, description of why you returned, address, phone#, and your e-mail address. All clearance items are final sales and non-refundable. Because of our Handbags, and Backpacks being Handcrafted Custom Made, they are non-refundable.  If you order one of our custom handbags that are out of stock, it will take 7 to 14 business days to make a complete handbag once the payment is received.

When will I receive my order?

You will receive your order within 5 to 7 business days. (Just for ALL clothing items ONLY) In most cases, it can take up to 3 to 5 days depending on your state. If you want faster shipping please select express to expedite your service. Let us know through email before you make your handbag order and we will respond to you within 24 hours. If you order a handbag or backpack, it will take 7 to 14 Business days to make. If you will like to expedite your service on the handbags and backpacks order, it will just be an extra charge. You can email us: info@musicnarie.com

How much is shipping?

Domestic shipping can vary between an estimate of $6.00-24.95 per order. (Within the United States) International shipping prices can vary. Items that are in stock will ship USPS priority mail within 24-48 hours. Free shipping is available to all 48 continental U.S. states for orders over $75. Backorders will ship when they arrive and if there are any delays the customer will be notified. Please email us at info@musicnaire.com and tell us your country shipping address and we will respond to you within 24 hours on the cost. 

Do you provide International delivery?

Yes. We provide service to overseas. The prices and amount of time will vary depending on which country you are ordering from. 

Do you provide International delivery?

We highly recommend you return your item in fed ex, ups, or priority mail because it is more dependable and fast. The average cost for USPS priority mail can vary between $7.95 - $15.00 for small orders. They will provide you with a tracking number. 

Can I buy wholesale?

If you are interested in working with our brand or stocking our products then we'd love to hear from you! Please contact us at, info@musicnaire.com.  We look forward to hearing from you.

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