SHIPPING & RETURNS
Purchase Items are determined non-returnable if worn and washed, tags have been removed, or have sustained damaged by the customer. If you need to exchange your purchase, you may do so within 12 days of the purchase. If you would like to exchange your item(s), please send e-mail containing the following info to firstname.lastname@example.org with your Order#, name, description of why you returned, address, phone#, and your e-mail address. All clearance items are final sales and non-refundable. Because of our Accessories, Handbags and Backpacks being Handcrafted Custom Made, they are non-refundable. Before that order is made you will consult with us on exactly how you will like. You can custom the tape colors, and what you will like written on the tapes. Once we confirm your request and the payment we will start!
You will receive your order within 5 to 7 business days. (Just for ALL clothing items ONLY) In most cases it can take up to 3 to 5 days depending on your city. If you want faster shipping please let us know through email before you make your order and we will respond to you within 24 hours. If you order a handbag or backpack, it will take 7 to 14 Business days to make. If you will like to expedite your service on the handbags and backpacks order it will just be an extra charge. You can email us: email@example.com
Domestic shipping $6.00 per order. (Within the United States) International shipping prices can vary. For handbags or backpacks prices can vary. Items that are in stock will ship USPS priority mail within 24-48 hours. Free shipping is available to all 48 continental U.S. states for orders over $75. Back orders will ship when they arrive and if there are any delays the customer will be notified. Please email us at firstname.lastname@example.org and tell us your country shipping address and we will respond to you within 24 hours on the cost.
When Will I Receive My Order?
How Much Is Shipping?
Yes. We provide service to overseas. The prices and amount of time will vary depending on which country you are ordering from.
Do you provide International shipping?
We highly recommend you to return your item in priority mail because it is more dependable and fast. The average cost for priority mail can vary between $5.00 - $15.00 for a small order. They will provide you with a tracking number.
How do I return an Item?
If you are interested in working with our brand or stocking our products then we'd love to hear from you! Please contact us at, email@example.com. We look forward to hearing from you.